Support

支持

Need help with allgood? Email support@allgood.living and we will get back to you as soon as we can.

Account and data

You can edit your profile and delete your account from the account settings in the app. Deleting your account removes your allgood data; an App Store subscription is not cancelled automatically.

Membership and subscriptions

Subscriptions are billed and managed by the store you bought them from. To cancel or change a plan on iPhone, open Settings, tap your name, then Subscriptions. To restore a purchase, open the membership page in allgood and tap Restore Purchases while signed in to the allgood account you used when buying.

When you contact us about billing, include the billing support ID shown at the bottom of the membership page.

使用 allgood 遇到问题?请发送邮件至 support@allgood.living,我们会尽快回复。

账户与数据

你可以在应用的账户设置中修改个人资料或删除账户。删除账户会移除你的 allgood 数据;App Store 订阅不会因此自动取消。

会员与订阅

订阅由你购买时所用的商店收费和管理。在 iPhone 上取消或更改方案:打开“设置”,点你的名字,再点“订阅”。恢复购买:在 allgood 的会员页面,使用购买时的 allgood 账户登录后点“恢复购买”。

咨询账单问题时,请附上会员页面底部显示的账单支持编号。